APROPOSED FRAMEWORK TO ASSESS THE EFFECT OF FINANCIAL INCLUSION ON THE PERFORMANCE OF BANKS WITHIN THE FRAMEWORK OF SUSTAINABLE DEVELOPMENT (AN APPLIED STUDY ON STATE- OWNED LIBYAN COMMERCIAL BANKS)

Document Type : Review Article

Authors

1 FACULTY OF GRANDUATE STUDIES AND ENVIRONMENTAL RESEARCH-AIN SHAMS UNIVERSITY

2 Faculty of Commerce, Ain Shams University

3 Misurata University, Libya

4 The Higher Institute for Social Work, Cairo

Abstract

The aim of this study is to identify the impact of applying financial inclusion on the performance of banks within the framework of sustainable development, On the commercial banks owned by the state, and to achieve this goal, the researchers relied on theoretical rooting through the inductive approach, of books, references, and Arabic and foreign studies, then conducting a field study by designing a survey list of workers and officials in Libyan commercial banks, including heads of the financial and administrative sector, and managers of the financial department, And the employees of the banks, and the compilers of the financial indicators in addition to the clients of the Libyan commercial banks, with the aim of obtaining scientific and logical answers from that sample, and analyzing it statistically to link between the theoretical study and the practical reality in the commercial banks, And reaching a proposed framework for measuring the impact of applying financial inclusion on the performance of banks in the framework of sustainable development - an applied study on state-owned commercial banks. The study concluded that there is no statistically significant relationship between the application of the requirements of financial inclusion and the financial performance of Libyan commercial banks, which was formulated in the form of null, and the acceptance of the alternative hypothesis, where it found a relationship of direct statistical significance between the application of the requirements of financial inclusion and the financial performance of Libyan commercial banks, The results of the linear correlation showed the existence of a statistically significant correlation between the application of the requirements of financial inclusion and the financial performance of Libyan commercial banks,That is, the application of financial inclusion requirements leads to an improvement in the financial performance of Libyan commercial banks. The study recommended that officials and workers in Libyan banks attend international conferences and workshops to find out the latest developments in financial inclusion, and apply the recommendations issued in this regard in accordance with Libyan banks, and introduce the benefits of inclusion. Financial through various media to attract many customers to Libyan banks, and also improved the infrastructure, technological means, mechanisms and programs leading to improving the quality of banking services and expanding their range, and introducing customers to those means and making them available to them, and facilitating the means of their application.
Keywords: financial inclusion, sustainable development

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