A PROPOSED FRAMEWORK FOR KNOWLEDGE MANAGEMENT TO FACE THE ENVIRONMENTAL CRISES AN EMPRICAL STUDY ON NILE CENTERS

Knowledge management is the modern administrative solutions and approaches to managing capital, which makes it look like this, exporting them, coordinating them well for knowledge, expression and relationships, storing them, storing them, arranging them when needed and providing them in a timely manner to those who need them, especially in times of crisis, which will improve medical performance and increase Its impact on the local community.
The research aimed to develop a proposed framework that contains several practical models in addition to steps and arranged procedures through which knowledge management processes (creation / acquisition / dissemination / storage) are applied to knowledge of the Nile centers affiliated with the State Information Service and those who contact these centers and employ and return Using this knowledge to contribute to spreading the culture of facing environmental crises in all stages of the crisis ((the stage of detection and early warning (pre-crisis)/ the stage of confronting and containing the damage (during the crisis)/ the stage of restoring activity (after the crisis ends)). This means employing the implicit and explicit experiences, relationships and knowledge of human capital in treating local environmental problems, issues and crises by improving the performance of the contact person through choosing the best communication method and selecting the appropriate strategy for the crisis in all its stages. And the proposed framework includes some indicators that have been reached to follow up the progress of work. The study was based on the descriptive and analytical approach, and this approach was based on a combination of theoretical study and field study. The research community includes officials in the Nile Centers, which were established in 1978 under a memorandum of understanding signed on May 13, 1978 between the State Information Service and the German Hans Seidel Foundation, of which there are 30 centers. A sample of 60 individuals was taken from leaders and experienced people who contact the centers from current employees or pensioners. The problem is the extent to which knowledge management processes can be applied in the Nile centers affiliated to the internal media sector of the State Information Service and its effect on spreading the culture of facing environmental crises in all stages of the crisis through the activities of the communicators.
The research reached the importance of establishing a knowledge management in the Nile centers and transforming the Nile centers into knowledge units that contribute to raising the capabilities of the local community and the individual in the field of environmental protection, facing crises and environmental and societal issues, developing environmental responsibility and raising environmental awareness in order to contribute to improving local conditions for all by making them Partners in dialogue and consultation.
The research recommends that the knowledge entry should be included in the establishment of a knowledge department affiliated with the General Administration of Nile Centers that includes a crisis management unit, a training and communication unit, and a huge electronic archive. Raise the community’s capabilities in the field of environmental protection in several ways, including offering local remedial or preventive initiatives to contribute to solving environmental and societal problems. Experienced by the local community through the Nile centers nationwide,